Cancellation & Refund Policy
Cancellation Methods
- Online: Subscription management page (link in confirmation email)
- Dashboard: Account > Premium Management > Manage
- Email: support@payoup.com
Cancellation Terms
- Processed immediately, takes effect at period end.
- Service remains active until effective date.
- No further charges after cancellation.
Refund Terms
- No refund if benefits have been used.
- May be considered if no benefits used and cancelled within 48 hours.
- Requests must be made within 7 days of cancellation.
- Approved refunds credited within 5-10 business days.
View full policy →