1. What Are Cookies?
Cookies are small text files that are placed on your device (computer, tablet, or mobile phone) when you visit a website. Cookies are widely used to make websites work properly, enhance security, provide a better user experience, and help us understand how the site is being used.
2. How We Use Cookies
We use cookies on the Payoup platform for the following purposes:
- Authentication: To recognise you when you sign in and provide secure access
- Preferences: To remember your language preference and display settings
- Security: To support fraud prevention and ensure platform security
- Performance: To analyse how the platform is used and improve our services
3. Types of Cookies
Strictly Necessary Cookies
These cookies are essential for the platform to function properly. They include session management, security, and authentication. The platform cannot operate correctly without these cookies.
Functional Cookies
These cookies remember your preferences such as language, currency selection, and account settings. They are used to personalise your platform experience.
Performance / Analytics Cookies
These cookies help us understand how visitors use the platform. The information collected is anonymous and used solely to improve service quality.
Security Cookies
These cookies are used for fraud detection, bot protection, and account security. They help ensure the safety of payment transactions.
4. Third-Party Cookies
The following third-party service providers may place cookies on our platform:
- Payment Processors: For secure payment processing and fraud prevention (e.g. Stripe)
- Analytics Services: For platform usage statistics (e.g. Google Analytics)
- Security Services: For bot protection and DDoS prevention (e.g. Cloudflare)
- Identity Verification: For KYC verification processes (e.g. Didit)
5. Managing Cookies
You can manage or delete cookies through your browser settings. However, if you disable strictly necessary cookies, some features of the platform may not function properly.
To change cookie settings in popular browsers, please refer to your browser's help section. Most browsers offer options to accept, reject, or alert you before a cookie is placed.
6. Policy Updates
We may update this Cookie Policy from time to time. Changes will be published on this page, and significant changes will be notified via email. Your continued use of the platform constitutes acceptance of the updated policy.